Legal terms for wallets and account access
Our Legal terms describe the conditions that apply when you open, use or close an account. Eligibility and access depend on local law, and we may request phone verification before account access continues. Payment records can include DANA, OVO, GoPay, QRIS, bank transfer or a virtual
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account, because matching the wallet or bank reference helps us connect a transaction to your account. A payment rail shown in the cashier does not change the policy conditions attached to your account. You remain responsible for entering accurate account details and using a payment method
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connected to you. If a transaction needs checking, keep the receipt or reference visible in your account help request. The Legal terms also explain restricted conduct, account suspension, data handling and how policy changes are communicated. Where local law permits, you can ask us to clarify
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a clause before proceeding.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.